Global Escapes - Accessibility Statement

Accessibility Statement for Global Escapes

Global Escapes is committed to ensuring digital accessibility for everyone. We are continually improving the user experience for all visitors and applying the relevant accessibility standards. Our goal is to provide a website that is accessible to individuals with disabilities in accordance with the Web Content Accessibility Guidelines (WCAG) 2.1.

We strive to provide access to the same information and engage in the same interactions as individuals without disabilities. We believe that everyone should have equal access to our online content and services, regardless of ability or technology.

Our Commitment

Global Escapes is dedicated to making our website as accessible as possible. We are committed to:

Following the Web Content Accessibility Guidelines (WCAG) 2.1
Ensuring our website is perceivable, operable, understandable, and robust
Providing alternative text for images and other non-text content
Using clear and simple language
Designing our website to be responsive and adaptable to different devices and screen sizes
Regularly testing our website for accessibility
Providing ongoing training to our staff on accessibility best practices

Accessibility Features

We have incorporated the following features to enhance the accessibility of our website:

Alternative Text: All images and non-text content have alternative text descriptions for screen readers. This ensures that users who cannot see the images can still understand their purpose and context.
Keyboard Navigation: Our website is fully navigable using a keyboard, allowing users who cannot use a mouse to access all content and functionality.
Clear and Consistent Navigation: We have designed our website with a clear and consistent navigation structure, making it easy for users to find the information they need.
Sufficient Color Contrast: We have ensured that there is sufficient color contrast between text and background colors to make the content easy to read for users with low vision.
Resizable Text: Users can easily increase or decrease the text size using their browser settings without losing content or functionality.
Form Labels and Instructions: All form fields have clear labels and instructions to help users understand what information is required.
Video Captions: All video content includes captions to make it accessible to users who are deaf or hard of hearing.
ARIA Attributes: We use ARIA (Accessible Rich Internet Applications) attributes to provide additional information to assistive technologies, enhancing the accessibility of interactive elements.

Ongoing Efforts

We are continuously working to improve the accessibility of our website. Our efforts include:

Regularly auditing our website for accessibility issues using automated tools and manual testing.
Providing accessibility training to our web development and content creation teams.
Seeking feedback from users with disabilities to identify areas for improvement.
Staying up-to-date with the latest accessibility standards and best practices.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. Global Escapes is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.

Specifically, we are aware of the following areas where our website may not fully conform:

Some older PDF documents may not be fully accessible.
Certain interactive elements may require further ARIA implementation for optimal screen reader support.

We are actively working to address these issues and bring our website into full conformance with WCAG 2.1 level AA.

Assessment Approach

Global Escapes assessed the accessibility of this website using the following approach:

Self-evaluation: The website was self-evaluated by the Global Escapes accessibility team.
External evaluation: Periodical accessibility audits are conducted by experienced accessibility consultants from AccessAlly Solutions, located in Chicago, IL, USA.

Feedback and Contact Information

We welcome your feedback on the accessibility of Global Escapes. Please let us know if you encounter accessibility barriers on our website.

To provide feedback or request assistance, please contact us:

Email: [email protected]
Phone: +1 906-420-3866
Postal Address: Accessibility Department, Global Escapes, 1200 Avenue of the Americas, New York, NY 10020

We try to respond to feedback within 5 business days.

Reporting Accessibility Issues

If you encounter any specific accessibility issues, please provide the following information in your report:

The URL (web address) of the page where you encountered the issue.
A description of the problem you encountered.
The type of assistive technology you were using (e.g., screen reader, screen magnifier).
Your operating system and browser version.

Accessibility Policy Updates

Global Escapes may update this accessibility statement from time to time to reflect changes in our accessibility efforts or to comply with new regulations. We encourage you to review this statement periodically for any updates.

This statement was last updated on October 26, 2024.

Accessibility Officer

Our Accessibility Officer, Ms. Anya Petrova, is responsible for overseeing our accessibility efforts and ensuring that our website is accessible to everyone. She can be contacted at [email protected] or +1 433-255-5667.

Formal Complaints

If you are not satisfied with our response to your accessibility feedback, you may file a formal complaint with our customer service department at [email protected]. We will investigate all complaints and take appropriate action to resolve any accessibility issues.