Global Escapes Privacy Policy

At Global Escapes, located at 1200 Avenue of the Americas, New York, NY 10020, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information. This policy is effective as of January 1, 2025.

1. Data Collection

We collect information from you when you use our website, book a trip, subscribe to our newsletter, or contact us. The types of information we may collect include:

• Personal Information: This includes your name, address, email address, phone number, date of birth, passport details, and other information necessary to book your travel arrangements.
• Payment Information: When you make a booking, we collect your credit card details or other payment information to process your payment.
• Travel Preferences: We collect information about your travel preferences, such as your preferred destinations, interests, dietary requirements, and accessibility needs, to personalize your travel experience.
• Website Usage Data: We collect data about how you use our website, including your IP address, browser type, pages visited, and the time and date of your visit. We use cookies and similar technologies to collect this information.
• Communication Data: We retain copies of any communications you send to us, including emails, chat logs, and social media messages.

We collect this data through various means, including online forms, booking systems, email correspondence, and website analytics tools. Our data protection officer is Ms. Anya Sharma, who can be reached at [email protected] or +1 685-775-0279.

2. Data Usage

We use your personal information for the following purposes:

• Booking Travel Arrangements: To book flights, hotels, tours, and other travel arrangements on your behalf.
• Providing Customer Support: To respond to your inquiries, provide assistance with your travel plans, and resolve any issues or complaints.
• Personalizing Your Experience: To tailor our services and recommendations to your travel preferences.
• Sending Marketing Communications: With your consent, we may send you newsletters, special offers, and other marketing communications about our travel packages and services. You can opt out of receiving these communications at any time.
• Improving Our Website and Services: To analyze website usage data and improve the functionality and content of our website.
• Complying with Legal Obligations: To comply with legal and regulatory requirements, such as tax reporting and data retention laws.

We will not sell, rent, or share your personal information with third parties for their marketing purposes without your explicit consent. However, we may share your information with trusted third-party service providers who assist us in providing our services, such as airlines, hotels, tour operators, and payment processors. These service providers are contractually obligated to protect your information and use it only for the purposes for which we disclose it to them.

3. Data Security

We take data security seriously and implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

• Encryption: We use encryption to protect sensitive information, such as payment details, during transmission and storage.
• Firewalls: We use firewalls to protect our systems from unauthorized access.
• Access Controls: We restrict access to personal information to authorized personnel only.
• Regular Security Assessments: We conduct regular security assessments to identify and address potential vulnerabilities.
• Employee Training: We provide regular training to our employees on data security and privacy best practices.

Despite our best efforts, no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your personal information. In the event of a data breach, we will notify you as required by applicable law.

4. User Rights

You have the following rights regarding your personal information:

• Access: You have the right to access the personal information we hold about you.
• Rectification: You have the right to request that we correct any inaccurate or incomplete personal information.
• Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal information in certain circumstances.
• Data Portability: You have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.
• Objection: You have the right to object to the processing of your personal information for certain purposes, such as direct marketing.
• Withdrawal of Consent: If you have provided your consent to the processing of your personal information, you have the right to withdraw your consent at any time.

To exercise these rights, please contact us at [email protected] or +1 722-216-3419. We will respond to your request within a reasonable timeframe and in accordance with applicable law. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant data protection authority.

5. Cookies Policy

We use cookies and similar technologies to collect information about your website usage. Please refer to our Cookies Policy for more information about how we use cookies and how you can manage your cookie preferences.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our data processing practices or legal requirements. We will post the updated Privacy Policy on our website and indicate the date of the latest revision. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information.

7. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Global Escapes
1200 Avenue of the Americas
New York, NY 10020
Email: [email protected]
Phone: +1 709-597-3720

Our Data Protection Officer is Ms. Anya Sharma, who can be reached at the contact details provided above.